Most automation promises efficiency. Automated Customer Service delivers protection. It shields teams from endless repetition so attention stays sharp for problems that actually matter. I’ve watched morale improve once inbox pressure dropped. Exei fits into existing workflows without forcing a rebuild. Nothing dramatic changes overnight. Support just becomes more predictable, easier t... https://medium.com/@aidanbutler110/automated-customer-service-when-support-stops-running-on-exhaustion-ac11180fea3e?postPublishedType=initial